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Departments

The Town of Rocky Mount employs approximately sixty full-time employees to provide services to its 4,500 residents. Services are provided through seven paid municipal departments and a volunteer fire department. Each paid department is supervised by a department head under the authority of the town manager. The volunteer fire department is supervised by the fire chief who is elected by the fire department membership and approved by Council.

All town departments are committed to providing great services to the Town’s citizens every day. This page contains links and contact information for all the departments within the Town of Rocky Mount. Still can’t find what you need? Try our Service Directory!


Town Manager’s Office

Address: 345 Donald Avenue, Rocky Mount, VA 24151
Phone: 540-483-7660 Fax: 540-483-8830
Contact the Town Manager’s Office for information pertaining to Town Council’s agenda, to report a streetlight that’s out, to inquire about volunteer opportunities, or with any questions, concerns or praise you have about the community of Rocky Mount.


Community Development Department

Address: 345 Donald Avenue, Rocky Mount, VA 24151
Phone: 540-483-7660 Fax: 540-483-8830
Contact the community development department with questions about adding an accessory structure to your property, making an addition to your home, opening a new business in town, reserving a town park or facility, or reporting a code violation.


Finance Department

Address: 345 Donald Avenue, Rocky Mount, VA 24151
Phone: 540-483-5243 Fax: 540-483-8830
Contact the finance department with questions about your water bill or a new water connection, garbage collection, real estate tax liability, or town licensing required for a new business.


Public Works Department

Mailing Address: 345 Donald Avenue, Rocky Mount, VA 24151
Phone: 540-483-1320 Fax: 540-483-8830
The public works department does not have administrative office support. For questions pertaining to public works which require immediate attention, please contact the town manager’s office at 540-483-7660.


Water Department

Mailing Address: 345 Donald Avenue, Rocky Mount, VA 24151
Phone: 540-483-5747 Fax: 540-483-8830
Contact the water department with questions about water testing and water quality. Questions regarding water bills and water connections should be addressed to the finance department at 540-483-5243. Questions regarding water problems should be addressed to the public works department at 540-483-1320, or in emergency water situations, the town manager’s office at 540-483-7660.


Wastewater Department

Mailing Address: 345 Donald Avenue, Rocky Mount, VA 24151
Phone: 540-483-1202 Fax: 540-483-8830
Contact the wastewater department with specific questions relating to wastewater treatment. Questions regarding sewer line maintenance should be addressed to the public works department at 540-483-1320, or in emergency sewage situations, the town manager’s office at 540-483-7660.


Police Department

Address: 1250 North Main Street, Rocky Mount, VA 24151
EMERGENCY PHONE: 911
Non-emergency phone: 540-483-9275 
Contact the police department with non-emergency questions pertaining to crime, crime prevention, and community policing. For emergencies, always call 911.


Volunteer Fire Department

Address: 1250 North Main Street, Rocky Mount, VA 24151
EMERGENCY PHONE: 911
Non-emergency phone: 540-483-7181 Fax: 540-484-1995
Contact the fire department with non-emergency questions about fire suppression, fire prevention, inspection, public fire education and hazardous materials containments.

Town Departments

Town Manager's Office

Community Development

Passport Services

Planning & Zoning Services

 

Finance Department

Apply for Water Service

Adopt-A-Truck

 

Public Works Department

Garbage Collection Schedule

Water Department

Wastewater Department

Police Department

Fire Department